Refund Policy

Cancellation should be done at least two days or forty-eight hours prior to the Pooja event. Refunds shall not be entertained for any cancellation post the aforesaid period. Notice of cancellation must be expressed via e-mail to An acknowledgement of cancellation will be sent within two working days and fees will be refunded within twelve working days.

We will not issue refunds once the service is accomplished. As a customer you are obligated to understand this refund policy upon purchasing any product or services at our site. However, we realize that exceptional circumstances may arise and therefore, we also honour requests for refund where the following reasons apply:

  1. Non-delivery of the product or service i.e. due to mailing issues you do not receive a delivery e-mail from us;
  2. Although all our products and services are thoroughly reviewed before release, unexpected errors may occur. This reason should be submitted to our Support Team for approval (
  • Payment Policy

    Registration or booking of our services is complete once we receive advance or full payment for the subscribed service. If advance or full payment is not received before the event, we are not obligated to perform the subscribed service. Payment shall be made through modes allowed by the Platform and shall include payment by cash, cheque, Visa, MasterCard or Net Banking.